Shipping Policy
Each piece is made to order and handled with care. Our shipping process reflects a considered approach to production and delivery.
Production Timeline
All YOU products are made to order. Once your order is placed, production begins. Please allow approximately three weeks for production, finishing, and delivery. This timeline helps reduce excess and ensures each piece is created intentionally.
Shipping Process
Orders are prepared and shipped once production is complete. You will receive a confirmation email with tracking information when your order has shipped.
Shipping Locations
We currently ship within the United States. International shipping options may be added in the future.
Delivery Expectations
Delivery times may vary depending on location. While most orders arrive within the stated timeline, occasional delays may occur due to production volume or carrier processing.
Order Accuracy
Please review your order carefully before submitting. Because items are made to order, changes cannot be guaranteed once production has begun.
Questions
If you have questions about your shipment, please contact us through the Contact page. We respond within one business day.